Internet Marketing Assistant / Office Manager

Job Description

The Internet Marketing Assistant/Office Manager is an entry-level position that will assist with day-to-day Internet marketing support tasks and office management functions. This integral team member will truly wear multiple hats and be expected to manage multiple tasks at once including, but not limited to answering phones, filing, supplies ordering, minor website edits and updates, assisting with client marketing efforts, online research and reporting.

Duties & Responsibilities

At any given time, the Internet Marketing Assistant/Office Manager may be working on any number of company or client-related tasks. The following overviews the duties and responsibilities the Internet Marketing Assistant/Office Manager may be asked to perform:

• Assisting in the production and delivery of various types of client reports. Ample knowledge of Access, Excel, Internet and email will be required for this task.
• Assisting with online research for media buying, for keywords for Search Engine Optimization and Pay Per Click services, and occasionally for articles written by the company president.
• Assisting account managers in general work to deliver client services
• Learning Pay Per Click Campaign Set-Up & Management
• Social Media Marketing Assistance - researching and possibly helping to communicate with social media (bloggers, social networks, community sites) on behalf of our agency and/or our clients
• Affiliate Management - researching and expanding affiliate opportunities for our agency and our clients
• Creating and maintaining Access and Excel databases
• Making minor website edits or updates where needed through the WordPress content management system. Includes the updating of news, press releases, articles written by the president, and speaking engagements.
• Producing or updating agency Marketing Kits
• Answering all inbound telephone calls in a friendly and pleasant manner. Pre-screening all calls. Pre-qualifying calls from potential new clients and gathering initial information. Taking phone messages.
• Filing &/or printing out/clipping articles, magazines, marketing materials, prospect information, and any other type of information that needs to be kept on the company premises.
• Placing office supplies orders by maintaining inventory lists; other general supply orders/pick-ups.
• Coordinating food and beverage for monthly staff meetings and staff birthday celebrations.
• Modest office equipment maintenance
• Other General Office Manager duties

Required Skills

• Courtesy; pleasant disposition & demeanor; good telephone etiquette. The Internet Marketing Assistant/Office Manager will make the first impression on 80% of our prospective new clients, a very important responsibility.
• Organization; able to handle multiple responsibilities at one time yet still get assignments completed in a timely basis
• Email Fluency - must know how to properly compose and send emails and email replies. All rules of “Netiquette” apply.
• Internet Fluency - must know how to surf the Internet, conduct online research
• Fluency in Microsoft Word & Excel; experience in Access a plus - ability to produce and manipulate databases, insert charts & graphs, do mail merges, create tables, hyperlinks, bookmarks and insert graphics, among other fluency skills.
• High level of verbal & written communication skills - strong communication skills a must; previous writing experience helpful; repeated errors in composition are not acceptable; duties will require light proofreading as well.
• Filing - must file logically & orderly
• Interpersonal skills

Desired Personal Traits

• Self-Starter - ability to take on tasks and problem-solve without being asked to
• Ability & Willingness to Learn Quickly - Internet marketing is an ever-changing field and all staff need to maintain the highest level of understanding, the latest news, and be able to implement quickly what is learned
• Positive Attitude - Web Ad.vantage is an upbeat, unconventional workplace.
• Honesty & Trustworthiness - Internet Marketing Assistant/Office Manager will be handling sensitive company information
• Patience - questions may go unanswered, duties might be unclear, help might be needed
• Adaptable - ours is a quickly evolving business that requires the constant need for change.

Please submit your resume to employment@webadvantage.net or mail to:

WebAdvantage.net
321 North Union Avenue
Havre de Grace, MD 21078

NO PHONE CALLS, PLEASE.

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